Privacy Notice
Last Updated: October 2026
Nuvoriam respects your privacy and is committed to handling personal information responsibly and transparently.
This Privacy Notice explains how Nuvoriam collects, uses, stores, shares, and protects personal information when you visit our website, place an order, contact customer support, or otherwise interact with our services.
Nuvoriam is owned and operated by Handan Kunzhong Trading Co., Ltd.
1. Information We Collect
Depending on how you interact with our website and services, we may collect:
Personal and Contact Information
- Full name
- Email address
- Phone number
- Billing address
- Shipping address
- Other information you voluntarily provide
Order and Transaction Information
- Products purchased
- Order number
- Order status
- Billing information
- Shipping information
- Delivery details
- Return information
- Refund information
- Customer service history
Payment Information
Payments may be processed through third-party payment service providers.
We generally do not need to directly store your complete payment card information in order to process your order.
Payment providers may independently collect and process payment information according to their own privacy and security practices.
Device and Website Usage Information
Certain technical information may be collected automatically, including:
- IP address
- Browser type
- Device type
- Operating system
- Approximate location derived from technical information
- Pages viewed
- Referral source
- Website interactions
- Cookie and similar technology information
Customer Communications
If you contact us, we may retain information contained in your inquiry and our response, including communications relating to:
- Products
- Orders
- Shipping
- Returns
- Refunds
- Account issues
- Privacy requests
- Customer support
2. How We Use Personal Information
We may use personal information for purposes including:
- Processing and managing orders
- Confirming and processing payments
- Arranging shipping and delivery
- Sending order confirmations and tracking information
- Providing customer service
- Managing returns and refunds
- Responding to customer inquiries
- Maintaining website functionality
- Preventing fraud and unauthorized transactions
- Protecting website and account security
- Improving our website and customer experience
- Measuring website performance
- Conducting analytics where permitted
- Providing marketing or advertising where permitted
- Complying with legal and regulatory obligations
3. Cookies and Similar Technologies
Our website may use cookies, pixels, local storage, and similar technologies.
These technologies may be used for:
- Essential website functionality
- Shopping cart activity
- User preferences
- Checkout functionality
- Website performance
- Analytics
- Advertising measurement where permitted
- Fraud prevention and security
Where required or available, visitors may be able to:
- Accept cookies
- Reject non-essential cookies
- Manage cookie preferences
You may also be able to manage cookies through your browser settings.
4. How We Share Personal Information
We may share necessary personal information with service providers that help us operate the website and provide services.
These may include:
- E-commerce platform providers
- Website hosting providers
- Payment processors
- Shipping and fulfillment providers
- Logistics companies
- Customer support providers
- Fraud prevention and security providers
- Analytics providers
- Advertising and marketing providers where applicable
- Professional advisers
- Government authorities where legally required
We generally provide only the information reasonably necessary for these services.
5. Advertising, Analytics, and Privacy Choices
We may use analytics, advertising, or measurement technologies to understand website performance and customer interactions.
Depending on applicable law, you may have rights relating to certain advertising-related uses or disclosures of personal information.
Available privacy controls may include:
- Cookie preference tools
- Browser privacy settings
- Global Privacy Control where supported
- Unsubscribe links in marketing emails
- Direct privacy requests
For assistance, contact:
6. Shipping and Fulfillment
To process and deliver orders, we may share necessary information with shipping, fulfillment, and logistics providers.
This information may include:
- Name
- Shipping address
- Phone number
- Email address
- Order information
- Delivery instructions
7. Payment Processing
Payment transactions may be handled by third-party payment processors.
These providers may process information necessary to:
- Authorize payments
- Complete transactions
- Prevent fraud
- Process refunds
- Meet legal obligations
Their handling of information may be governed by their own privacy policies.
8. Legal and Compliance Disclosures
We may disclose personal information where reasonably necessary to:
- Comply with applicable law
- Respond to lawful requests
- Comply with court orders or regulatory requirements
- Protect our legal rights
- Protect customers and other users
- Detect or prevent fraud
- Investigate security incidents
- Enforce our terms and policies
9. Data Retention
We retain personal information only for as long as reasonably necessary for purposes including:
- Order fulfillment
- Customer service
- Transaction records
- Returns and refunds
- Fraud prevention
- Dispute resolution
- Accounting
- Legal and regulatory compliance
Retention periods may vary depending on the type of information and applicable requirements.
10. Data Security
We use reasonable administrative, organizational, and technical safeguards designed to protect personal information against:
- Unauthorized access
- Loss
- Misuse
- Alteration
- Disclosure
- Destruction
However, no method of internet transmission or electronic storage can be guaranteed to be completely secure.
11. Your Privacy Rights
Depending on your location and applicable law, you may have rights regarding your personal information, including the right to request:
- Access
- Correction
- Deletion
- Restriction of certain processing
- Objection to certain processing
- Withdrawal of consent where applicable
- Information about certain disclosures
- Data portability where applicable
- Opt-out of certain advertising-related uses where applicable
To submit a privacy request, contact:
We may need to verify your identity before processing certain requests.
12. Marketing Communications
Where permitted, we may send promotional or marketing communications.
You may unsubscribe using the unsubscribe link included in applicable marketing emails.
Operational communications relating to orders, shipping, payments, security, or customer service may still be sent where necessary.
13. Children’s Privacy
Our website is not intended to knowingly collect personal information from children where such collection is prohibited by applicable law.
If we become aware that personal information has been collected inappropriately, we may take reasonable steps to delete or appropriately handle that information.
14. International Data Processing
Because we operate an online business and may use international service providers, personal information may be processed or stored outside your country or region of residence.
Data protection laws may differ between jurisdictions.
Where applicable, we take reasonable measures intended to support appropriate handling and protection of personal information.
15. Third-Party Websites
Our website may contain links to independent third-party websites or services.
We do not control their privacy practices.
We recommend reviewing the applicable third-party privacy policy before providing personal information.
16. Business Changes
If our business undergoes a merger, acquisition, reorganization, financing, sale of assets, or transfer of business operations, personal information may be transferred as part of that transaction where permitted by applicable law.
17. Changes to This Privacy Notice
We may update this Privacy Notice from time to time to reflect changes in:
- Business practices
- Website functionality
- Service providers
- Technology
- Legal or regulatory requirements
The latest version will be identified by the Last Updated date shown at the top of this page.
18. Contact Us
If you have questions about this Privacy Notice or wish to exercise an applicable privacy right, please contact us.
NUVORIAM is owned and operated by Handan Kunzhong Trading Co., Ltd.
Business Address:
Room 18, 2nd Floor, Huaxiang Building, No. 369-1 Zhonghua North Street, Congtai District, Handan City, Hebei Province, China
Customer Support / Privacy Contact:
service@nuvoriam.com
Phone:
+85237596140