Contact Us
Last Updated: October 2026
Welcome to Nuvoriam.
Nuvoriam is an online retail brand focused on offering thoughtfully selected products designed to bring practicality, comfort, and value to everyday life.
We believe online shopping should be straightforward and transparent. Our goal is to provide clear product information, dependable customer support, and an easy-to-understand shopping experience from browsing through delivery and after-sales service.
Who Operates Nuvoriam
Nuvoriam is owned and operated by Handan Kunzhong Trading Co., Ltd.
Our company is responsible for the operation of the Nuvoriam online store, including product presentation, order management, customer support, and coordination with fulfillment and logistics service providers.
Our Approach
At Nuvoriam, we focus on:
- Clear and accurate product information
- Transparent ordering and payment processes
- Reliable customer communication
- Straightforward shipping information
- Fair and understandable return and refund procedures
- Continuous improvement of the shopping experience
We aim to provide customers with the information they need to make informed purchasing decisions.
Customer Support
If you have questions about products, orders, shipping, returns, refunds, or other store-related matters, please contact us.
Customer Support:
service@nuvoriam.com
Phone:
+85237596140
Company Information
Brand Name:
Nuvoriam
Legal Company Name:
Handan Kunzhong Trading Co., Ltd.
Business Address:
Room 18, 2nd Floor, Huaxiang Building, No. 369-1 Zhonghua North Street, Congtai District, Handan City, Hebei Province, China
Customer Support:
service@nuvoriam.com
Phone:
+85237596140
2. Contact Us
Last Updated: October 2026
We are here to help with questions about your Nuvoriam shopping experience.
You may contact us regarding:
- Product information
- Order status
- Shipping questions
- Delivery issues
- Return requests
- Refund questions
- Payment-related concerns
- Website or account issues
Customer Support
Email:
service@nuvoriam.com
Phone:
+85237596140
When contacting us about an existing order, please include your order number and the email address used during checkout so we can assist you more efficiently.
Company Information
Nuvoriam is owned and operated by Handan Kunzhong Trading Co., Ltd.
Business Address:
Room 18, 2nd Floor, Huaxiang Building, No. 369-1 Zhonghua North Street, Congtai District, Handan City, Hebei Province, China
Customer Support:
service@nuvoriam.com
Phone:
+85237596140
Returns
Please do not automatically send returned products to our business registration address.
Once a return request has been reviewed and approved, our customer support team will provide the appropriate return address and return instructions.